How to Adopt a Golden Retriever Puppy in Ontario from Us
Adopting a puppy is very simple and can be done in 4 easy steps. They're outlined below.
Step 1 - Fill Out the Puppy Inquiry Form
If you’ve decided that you’re ready for a new family member, namely an English Cream Golden Retriever puppy, you should start by filling out the Puppy Inquiry Form below. It’s very straightforward and takes less than 5 minutes.
Once you fill it out, we will contact you if your answers are sufficient and you’re approved to adopt one of our puppies. If you’re not approved, we will contact you to find out more information and clear up some questions.
Step 2 - Provide a Deposit to Join Our Waitlist
Our puppies cost $3,700 to adopt. To join our waitlist for a puppy, you’ll need to provide a $200 partial deposit. It's refundable if we won't have enough puppies in the next litter or the timing doesn't work out for you.
Once a litter is born, another $300 deposit (for $500 total) is due to reserve one of the puppies for you from that born litter. Once a puppy is reserved for you from the born litter, the full $500 deposit becomes non-refundable.
Deposits need to be sent via e-transfer to payment@buygoldenretrievers.ca. You could also pay the deposit using cash if you come in-person. The deposit is used as the first portion of the full payment for the puppy.
Once a litter is born, another $300 deposit (for $500 total) is due to reserve one of the puppies for you from that born litter. Once a puppy is reserved for you from the born litter, the full $500 deposit becomes non-refundable.
Deposits need to be sent via e-transfer to payment@buygoldenretrievers.ca. You could also pay the deposit using cash if you come in-person. The deposit is used as the first portion of the full payment for the puppy.
Step 3 - Pick a Golden Retriever Puppy
There are a few different ways you can pick your English Cream Golden Retriever puppy. This can only be done when we have puppies available for adoption after a litter was born and after the puppies have received their first set of vaccinations, which occurs when they are 6-7 weeks old.
Assuming a recent litter was just born, you can either check out the photos of our available puppies on our site and pick the one you like there. Alternatively, we can schedule a video call to show you each puppy and you could pick one. We will use Google Meet for the call, so make sure you have the application available on your computer or phone.
If you'd like, we can arrange an in-person viewing for you to interact with the puppies and choose your favorite.
Each puppy has a different coloured collar. Once you pick the one you want to reserve, let us know by emailing us or texting/calling 647-239-0570 or by telling us know via video call or in-person.
We can also help guide you in the selection of your puppy based on the answers you provided when you filled out the Puppy Inquiry Form.
To schedule a day and time via video call or an in-person visit, contact us. We are located 30 minutes East of Toronto in the Durham Region in Ontario, Canada. Depending on the litter, it will either be in Pickering, Ontario at Westcreek Dr or Whitby, Ontario at Heaver Dr. We are one family under one kennel, but some of the females are in Pickering and the others are in Whitby.
Please note, for small litters (4 puppies or less), we do not schedule a puppy picking date because there is not much choice. You'll get to meet your puppy on the pickup date instead.
Assuming a recent litter was just born, you can either check out the photos of our available puppies on our site and pick the one you like there. Alternatively, we can schedule a video call to show you each puppy and you could pick one. We will use Google Meet for the call, so make sure you have the application available on your computer or phone.
If you'd like, we can arrange an in-person viewing for you to interact with the puppies and choose your favorite.
Each puppy has a different coloured collar. Once you pick the one you want to reserve, let us know by emailing us or texting/calling 647-239-0570 or by telling us know via video call or in-person.
We can also help guide you in the selection of your puppy based on the answers you provided when you filled out the Puppy Inquiry Form.
To schedule a day and time via video call or an in-person visit, contact us. We are located 30 minutes East of Toronto in the Durham Region in Ontario, Canada. Depending on the litter, it will either be in Pickering, Ontario at Westcreek Dr or Whitby, Ontario at Heaver Dr. We are one family under one kennel, but some of the females are in Pickering and the others are in Whitby.
Please note, for small litters (4 puppies or less), we do not schedule a puppy picking date because there is not much choice. You'll get to meet your puppy on the pickup date instead.
Step 4 - Pick Up Your New Family Member
On the agreed upon day and time (rehoming date), you will need to come to our location in Whitby or Pickering to pick up your new puppy. This needs to be at 8 weeks after the puppies are born. At this point, your new English Cream Golden Retriever puppy would have already been dewormed, microchipped, got their first few vaccinations, and health-checked by the vet.
Your puppy must be picked up by the rehoming date unless other arrangements have been agreed upon or we will charge a $50.00 boarding fee per day until your puppy is picked up. Also, payment in full is required if the puppy is being picked up past 8 weeks of age.
You will need to sign our purchasing agreement upon pickup and pay the balance owed for the puppy. When you pick them up, we will provide you with a small blanket with the mother’s and siblings’ scent. This is so that the puppy can more easily transition to a new home. You can also choose to opt-in for complimentary 30-day free pet insurance from Trupanion. We will also provide you with a bag of starter food. This is the kibble brand you should feed your puppy for the first little while: Purina Pro Plan Puppy Lamb and Rice Formula. You can switch it gradually over a couple of weeks if you choose. If you switch it right away, the puppy may have diarrhea, additional stress and other complications since his or her stomach is very sensitive when they're 2-3 months old.
Your puppy must be picked up by the rehoming date unless other arrangements have been agreed upon or we will charge a $50.00 boarding fee per day until your puppy is picked up. Also, payment in full is required if the puppy is being picked up past 8 weeks of age.
You will need to sign our purchasing agreement upon pickup and pay the balance owed for the puppy. When you pick them up, we will provide you with a small blanket with the mother’s and siblings’ scent. This is so that the puppy can more easily transition to a new home. You can also choose to opt-in for complimentary 30-day free pet insurance from Trupanion. We will also provide you with a bag of starter food. This is the kibble brand you should feed your puppy for the first little while: Purina Pro Plan Puppy Lamb and Rice Formula. You can switch it gradually over a couple of weeks if you choose. If you switch it right away, the puppy may have diarrhea, additional stress and other complications since his or her stomach is very sensitive when they're 2-3 months old.
Next Steps
After you bring your puppy home, we want you to enjoy your new family member as much as possible.
Make sure to buy all the essential items needed for your new puppy, as well as some optional ones. Read about what to do when you get your new Golden Retriever puppy and how to care for your puppy here. If you have any questions feel free to reach out to us.
Please note, once you took your puppy home, we do not allow returns or refunds, unless the puppy fails a vet examination within 72 hours of purchase.
Make sure to buy all the essential items needed for your new puppy, as well as some optional ones. Read about what to do when you get your new Golden Retriever puppy and how to care for your puppy here. If you have any questions feel free to reach out to us.
Please note, once you took your puppy home, we do not allow returns or refunds, unless the puppy fails a vet examination within 72 hours of purchase.
Testimonials
Jordan Zehr
01:33 07 Sep 25
If you are looking for a wonderful English cream golden retriever puppy this is an amazing breeder to purchase 1 from. Kiril and olesya are great to deal with and will try to accommodate your specific situation as best as they possibly can while raising excellent puppies and sending constant updates and pictures so you can watch them grow! I purchased a male Teddy recently and he is growing (maybe a little too well😀) into a great dog with that great happy go lucky temperament that a golden should have!
martial marion
15:53 02 Aug 25
We recently got our puppy. Brie is her name. This breeder is so amazing they send us weekly pictures and updates of our puppy. They are always open and willing to help with any questions we have.
Our puppy was very well taken care of and raised very well as evident of her behavior when we took her home.
First class breeder and highly recommend to buy from him.
Our puppy was very well taken care of and raised very well as evident of her behavior when we took her home.
First class breeder and highly recommend to buy from him.
cori
21:24 03 Jun 25
We had placed a deposit on a puppy and when we were unable to take her, Cream Goldens sent my deposit back immediately. I would definitely consider them in future as reputable breeders
Amanda Tower
21:26 16 Apr 25
Cream Goldens are a wonderfully professional and compassionate business. They were communicative, responding promptly to all my inquiries. They were up front and honest regarding when I could be expected to get a puppy. When I adopted a Golden Retriever rescue last week they were happy for me and immediately refunded my deposit. Thank you Kiril!
Cristiano Anselmi
01:38 06 Apr 25
We had an amazing experience with this breeder! They truly care about their clients and provide exceptional service. Unfortunately, we had to cancel our spot on the waiting list for a dog, but they handled it with such understanding and kindness. They refunded us within minutes, which we deeply appreciated.
Their dogs are absolutely beautiful and well cared for, and it’s clear they put their heart and soul into what they do. I highly recommend them to anyone looking for a responsible and trustworthy breeder. They’re simply awesome!
Their dogs are absolutely beautiful and well cared for, and it’s clear they put their heart and soul into what they do. I highly recommend them to anyone looking for a responsible and trustworthy breeder. They’re simply awesome!
cong lu
20:11 05 Jan 25
Thank you for raising my creamy girl, she is the cutest puppy in our community.
Kristin Langenfeld
16:13 21 Oct 24
I emailed Kiril that we decided not to move forward and he was extremely responsive and understanding. He gave my deposit back within a matter of minutes of my request.
Lance Daring
15:38 01 Oct 24
Cream Goldens is a loving family who love their dogs, and it shows. We picked up our puppy and he is adorable and loving, instantly bonding with us. We received so much helpful advice from the breeders too; As soon as we met them, our minds were put instantly at ease. They provide wonderful and beautiful puppies!
Peter
11:53 01 Oct 24
Kiril and Olesya are fantastic! They kept us apprised throughout the entire process and answered any questions they had. They shared pictures of the puppies in their different growth stages and provided us with ample information (especially as first time dog owners) and what to have, expect and what to do moving forward once we got our puppy. They've also made themselves available after getting our puppy to answer any questions. They're kind and have raised beautiful dogs who you can tell were loved and well taken care of. I highly recommend them if you're interested in getting a dog. Especially this wonderful breed.
Melissa Rose Iannitti
13:41 22 Aug 24
We Absolutely love our Cream Golden boy! Absolutely amazing experience from the first inquiry to when our Cosmo came home! Kiril and Olesya are wonderful!
Very nice, helpful and always updating us with beautiful pictures on the puppies progress! If you want a golden to light up your life , these are the best breeders to get one from 💜 Thank you so much!
Very nice, helpful and always updating us with beautiful pictures on the puppies progress! If you want a golden to light up your life , these are the best breeders to get one from 💜 Thank you so much!
Rob Dee
20:11 16 Aug 24
Our baby is home! Miss "Orange" Duchess is a welcome to our family. She is spoiled!! The process start to finish was super easy. Excellent communication from the breeders. Pictures when we asked. There was a lot information provided thru their website that I felt comfortable not looking any further at another breeder. Would definitely adopt another family member from CREAM GOLDENS in the future (I've already inquired).
Thank you again for everything
Thank you again for everything
Alina Merenich
00:21 07 Aug 24
Here's the translation for your Google review:
---
For a month, I researched breeders and their websites to choose a puppy and a breeder. I found Kirill and Olesya's website and was thrilled! There was a lot of useful and relevant information about what to buy, how to prepare for the puppy's arrival, and more. I realized this was exactly what I needed, and I was right!
Kirill and Olesya constantly sent videos and photos of the puppies and their development until we picked up our puppy ❤️
After we brought our Ovi home, they continued to provide advice on how to help the puppy adjust to the new home.
Thank you so much for making our family even happier!!!
---
For a month, I researched breeders and their websites to choose a puppy and a breeder. I found Kirill and Olesya's website and was thrilled! There was a lot of useful and relevant information about what to buy, how to prepare for the puppy's arrival, and more. I realized this was exactly what I needed, and I was right!
Kirill and Olesya constantly sent videos and photos of the puppies and their development until we picked up our puppy ❤️
After we brought our Ovi home, they continued to provide advice on how to help the puppy adjust to the new home.
Thank you so much for making our family even happier!!!
MEEST CONCORD
21:04 12 Jul 24
Great dogs raised by GREAT PEOPLE!
Константин Павленя
03:31 16 Apr 24
Great professionals. Great dogs. Helpful and friendly.
Morgan Fecteau
22:18 17 Jan 24
The breeders are amazing, they were always keeping in touch and providing us with updates. They are always willingn to take time to answer any questions and were very accommodating! Our pup is a bundle joy and the perfect addition to our family! If you’re looking for a golden retriever, this is the place!
daniel hoang
02:43 21 May 23
Best breeder in canada hands down
Hailey Casil
00:20 21 May 23
Adopting our english cream retriever from Cream Goldens was such a smooth, easy process. They provide you with the cutest, high quality puppies. Kiril and Olesya were super nice, knowledgeable and helped answer all my questions that I had. HIGHLY recommend this breeder. We are so happy, thanks again ????!
Seneca Chan
02:37 13 Jan 23
Vladimir Ilinov
17:56 17 Oct 22
Beautiful english cream golden retriever puppies -- very unique coats and very healthy genetics.
Victor Kuntzevitsky
12:33 12 Oct 22
Mark De Carvalho
16:20 28 Sep 22
Thank you for helping us with our first pet! You guys were always very helpful and answered all our questions. Maxi is growing fast! She is great with the kids and has made us all very happy!
Sandip Banerjee
00:54 28 Sep 22
Very courteous people. Very helpful. They helped answer all my questions even after the puppy was brought home. Thank you.
If you bought a puppy from us, it would also be much appreciated if you could share your experience with others who are thinking of adopting a puppy as well by providing a review and photos of your new puppy. Thank you!